Shenzhen Fivetecnc Tech Co.Ltd

We provide free delivery and ship out within 1-3 working days. It takes 4-12 working days delivery to most countries.

We provide 30-day returns,but buyer need to pay the freight. If due to quality problem or damage, we provde free replacement.

For buyers in the United States, prices include applicable taxes and import duties.

For buyers in European Union countries, prices include applicable taxes and import duties only for digital readouts and linear glass scales with a measuring length of less than 1000 mm.

For other products shipped to the EU and orders shipped to other destinations, any applicable import duties, taxes and customs clearance fees are the buyer’s responsibility unless stated otherwise. Please contact us before ordering if you are unsure whether taxes are included. Your import taxes is depends on your customs.

Our products come with a 12-month warranty covering manufacturing defects and quality issues under normal use.

If you experience a problem during the warranty period, please contact us with your order number, a description of the issue, and clear photos or videos to help us assess it.

For confirmed issues covered by the warranty, we will provide a repair or replacement at no additional cost. We will cover the shipping costs associated with the warranty service, including return shipping if required and shipment of the repaired or replacement item.

Please contact us before returning any product so we can arrange the appropriate service and shipping instructions.